Support

What to include

A bug gets fixed much faster when I can reproduce it. If you can, tell me:

• Which app, and the version number (Settings → General → iPhone Storage → the app)
• Your iOS version and device — iPhone 15, iPad Air, and so on
• What you were doing right before it went wrong
• A screenshot or screen recording, if it's something you can see

Common questions

How do I cancel a subscription?

Subscriptions are billed by Apple, not by me, so they're cancelled in your device settings: open Settings, tap your name at the top, then Subscriptions. Cancelling stops future charges and you keep access until the current period ends.

How do I get a refund?

Refunds also go through Apple. Visit reportaproblem.apple.com and sign in with your Apple Account. I can't issue refunds myself, but if something is genuinely broken, email me — I'd rather fix it.

I paid for something and it didn't unlock.

Open the app's store or settings screen and look for Restore Purchases. That re-checks your purchase history with Apple. If it still doesn't appear, email me with the date of purchase and I'll sort it out.

I lost my progress or my records.

These apps store data on your device rather than on a server, which keeps your information private but means deleting an app also deletes its data. For Jobsheet, turning on iCloud backup protects against this. If you still have the app installed and something has vanished, email me before deleting it — that's usually recoverable.

Will these come to Android or Mac?

Not right now. Everything is built for iPhone and iPad. If enough people ask about a particular app, that changes the math — so it's worth asking.

Can I suggest a feature?

Yes, and please do. A good chunk of what's in these apps started as somebody's email.